How can we help?
We're here Monday–Friday, 9am–6pm CET. Typical response time: under 4 hours.
Email Support
[email protected]
Send an email →Message us directly on LinkedIn for quick questions.
Open LinkedIn →Live Chat
Coming soon — chat with our team directly inside the app.
Coming soonFrequently Asked Questions
What is OneLink?
OneLink is a digital identity platform that gives executives and professionals a single, elegant link that contains all their contact info, social links, and digital presence — shareable via NFC card, QR code, or URL.
How does the NFC card work?
Your OneLink NFC card contains a chip that, when tapped to any modern smartphone, opens your profile instantly in the browser. No app required. Works with iPhone (NFC enabled since iPhone 7) and all Android phones.
Can I update my profile after getting the card?
Yes — that's the key advantage. The card always points to your live profile. Update your information, links, or photo anytime and the card instantly reflects the change.
How long does it take to receive the NFC card?
After subscribing, your card is produced and shipped within 5–7 business days. Delivery is free across Europe.
Can I cancel my subscription?
Yes, anytime. You won't be charged for the next billing cycle. Your profile remains active until the end of your current period.
Does OneLink work for teams?
Yes. Enterprise plans allow you to manage unlimited team members, enforce brand consistency, and get branded NFC cards for everyone.